单选题 Directions: You will hear some short talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each short talk. The talks will not be printed in your test book and will be spoken only one time.

单选题 Who is the woman probably calling?

A. A telephone service representative
B. A real estate agent
C. A construction project manager
D. A furniture delivery person

【正确答案】 A

【答案解析】[听力原文]
Hello, My name is Lauren Woods. Last week, I moved into apartment 312 at Forest river apartment complex and I called your company to have my phone connected. The representative told me that it would be installed in 3 days. But it's been almost a week since I called. {{B}}I'm calling to ask you to expedite the installation. I work from home which means I need to make a lot of work-related calls.{{/B}} It's really inconvenient and expensive to use my mobile phone all the time. Would someone please look into this and get back to me at 013-525-43587 Thank you.

[解析] 问题是打电话给谁，这类题可以在与打电话的目的有关的内容中寻找答案。通过女子在留言一开始说的I called your company to have my phone connected.可以得知，女子请人安装电话。

单选题 What is the woman's problem?

A. Her mobile telephone does not ring.
B. Her telephone line is not connected.
C. Her apartment is not big enough.
D. Her electricity bill is too expensive.

【正确答案】 B

【答案解析】[解析] 女子请人安装电话，但是过了一周还没有来人安装，女子说的I'm calling to ask you to expedite the installation.意思是请对方尽快帮她安装电话。要牢记expedite的意思。

单选题 What does the woman say about her work?

A. She works at home.
B. She is looking for a job.
C. She has a meeting tomorrow.
D. She travels frequently.

【正确答案】 A

【答案解析】[解析] 通过女子在文章后半部分所说的I work from home which means I need to make a lot of work related calls.可以得知，女子在家中工作，因此需要打很多业务上的电话。