Nowadays you can’t buy anything without then being asked to provide a rating of a company’s performance on a five-star scale. I’ve been asked to rate my "store 【C1】________" on the EFTPOS terminal before I can pay. Even the most【C2】________activities, such as calling Telstra or picking up a parcel from Australia Post, are followed by texts or emails with surveys asking, "How did we do?" Online purchases are【C3】________followed up by a customer satisfaction survey. Companies are so【C4】________for a hit of stars that if you delete the survey the company sends you another one. We’re【C5】________to rate our apps when we’ve barely had a chance to use them. One online course provider I use asks you what you think of the course after you’ve only completed【C6】________2 per cent of it. Economist Jason Murphy says that companies use customer satisfaction ratings because a【C7】________display of star feedback has become the nuclear power sources of the modern economy. However, you can’t help but【C8】________if these companies are basing their business on fabrications (捏造的东西). I 【C9】________that with online surveys 1 just click the【C10】________that’s closest to my mouse cursor (光标) to get the damn thing off my screen. Often the star rating I give has far more to do with the kind of day I’m having than the purchase 1 just made.

A)announce

B) commonplac

C) confess

D) desperate

E) experience

F) fascinated

G) option

H)prompted

I) roughly

J) routinely

K) shining

L)Showering

M) variet

N) voyage

O) wonder