听力题 M: Can I arrange the policy over the phone? W: Sure, just let me get the details down. So that''s Mr... M: Gavin Murray, that''s M-U-R-R-A-Y. W: And the address is? M: It''s 16C Biggins Street, South Hills. W: OK. 16C Biggins Street, South Hills? M: That''s right. It''s two words: South Hills. W: And your date of birth is? M: 12 November 1980. W: And your contact number? M: Home phone number is 9872 4855. W: Right... and er,... you''re Australian? M: No... I was born in London, although my mother is from Tasmania. W: Really? Whereabouts? M: Hobart. W: I see... interesting place. Now, are you working at the moment? M: No, I''m a full-time student at Sydney University. W: Right, good.