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15 June 1993 Ms. Martha Weston Word Processing Supervisor ABC Company Post Office Box 1072 28 King's Street London Dear Ms. Weston, Performance of the CPT Equipment I'm pleased to tell you about our experience with the CPT Word Processor as you requested recently. We are pleased with its performance and multi-functions. I assume you have looked at several machines and have narrowed down your choices. Here are my observations. An approach to adopting word processors Eighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. (8) The stations are arranged in pairs so each pair can share a common printer. (9) We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installations. The step-at-a-time development of our word-processing center has, we think, saved us money and training time. (10) Performance In terms of performance, the CPT equipment is excellent. (11) Moreover our service contract and warranty have covered all maintenance costs. We have software packages that check spelling and signal when a mistake occurs. (12) Using both printers, we recently prepared 1,200 individually typed letters for mailing in under four hours. We have no complaint about our preparation of executive reports. A. We have not yet experienced mechanical problems so far. B. Also it has reduced the confusion that exists about buying software packages. C. The train stops at each station for only fifteen minutes. D. We began with two work stations and now have four. E. Our routine letters are prepared from disc-stored masters. F. The Rotary W printer prints with a speed of 45 characters a second can easily handle two input stations. G. We are pleased with its performance and multi-functions.