In 1985, the Coca-Cola company made the decision to change the formula(配方) of its leading soft drink. The change was based on the findings of many market studies. These studies had shown that the general response to the new product was good. However, the change of the traditional. Coca-Cola by New Coke was rejected by the majority of drinkers. In fact, the company had to step back and restart production of the old formula of Coca-Cola. The most important reason why New Coke was rejected was the emotional relationship that existed between drinkers and the old soft drink formula, Drinking Coca-Cola had become a tradition for many people over its 99 years of existence. The change made by the company was not only in Coke"s formula but also in the traditional values and memories that it represented to the drinkers. "We had taken away more than the product Coca-Cola. We had taken away a little part of them and their past". The drinkers rejected this "improvement" because "they believed that Coke stood for traditional value,…so they felt betrayed when the product changed completely overnight". Although a lot of research was done by Coca-Cola company, it didn"t show the depth of drinkers" emotion for the product. The studies took many forms, but none of the tests was able to measure the degree of personal and emotional reactions caused by the disappearance of the old, traditional Coca-Cola. The weakness of the research was that it was mainly quantitative in form. The result was only numbers that could not show the deep meaning the product had for many people. A more extensive study focusing on the qualitative aspects of the change would perhaps have been able to demonstrate the close relationship existing between drinkers and product.

单选题 Coca-Cola company changed the formula in 1985 because ______.

A、 it was rejected by the majority of drinkers
B、 its market studies supported the change in the formula
C、 it carried out many market research for expansion
D、 it simply felt the need to make the change

【正确答案】 B

【答案解析】解析：答案见第一殴第二行中“The change was based on the findings of many market studies． These studies had shown that the general response to the new product was good”两句。

单选题 According to the Passage, the drinkers rejected New Coke because of ______.

A、 late response to the market by Coca-Cola company
B、 reproduction of Coca-Cola"s old drink formula
C、 strong dislike by Coca-Cola"s regular drinkers
D、 emotional relationship between drinkers and the old soft drink

【正确答案】 D

【答案解析】解析：见第二段第一行“…was the emotional relationship that existed between drinkers and the old soft drink formula”一句。

单选题 Coca-Cola product was believed to stand for ______.

A、 traditional values and good memories
B、 traditional customs and happy days
C、 past honors and efficient management
D、 top quality and wonderful taste

【正确答案】 A

【答案解析】解析：见第二段第四行“…but also in the traditional values and memories…”一句。

单选题 Which of the following statements is true?

A、 Research by Coca-Cola considered emotional factors.
B、 Coca-Cola did not carry out sufficient research.
C、 Research by Coca-Cola was quantitative rather than qualitative.
D、 Research by Coca-Cola was both quantitative and qualitative.

【正确答案】 C

【答案解析】解析：第三段第四行“…it was mainly quantitative in form”提供了此答案。

单选题 The author of the article clearly indicates that ______.

A、 the weakness of the research could have been removed
B、 Coca-Cola should have measured the quantitative factors more carefully
C、 Coca-Cola should have done a more extensive qualitative study
D、 a slower change of the product might have improved the sales of the company

【正确答案】 C

【答案解析】解析：全文的最后一句话为此题的答案。