【正确答案】Good communication

【答案解析】原文：(20) Today, I’ d like to talk about how to be a successful team leader. In my 15 years of work experience, I got promoted five times for different leadership positions. (16) To me, good team leaders should, first of all, have good communication skills. They always have open and effective communication with their team members. (17) Secondly, good team leaders should respect everyone in the team, and treat them equally. Thirdly, good team leaders keep their words. Sometimes they may not be able to keep up their promise. (18) In these cases, they should always tell the reason properly. Finally, good team leaders always lead by example. ( 19 ) Leading by example means you’ reguiding others through your behavio (u) rs. When you lead by example, you provide a path to direct others down, so that everyone is working toward a common goal with the same purpose.Q16. What skills should a good team leader have according to the speaker?Q17. What is the second point the speaker mentions about a good team leader?Q18. What should good team leaders do if they are unable to keep their words?Q19. What does leading by example mean according to the speaker?Q20. What is the speech mainly about?题干问根据说话人，一个好的团队领导应该具备哪些技能？根据原文"To me，good team leaders should，first of all，have good communication skills"可知，一个好的团队领导首先要有良好的沟通技能。所以此处应填Good communicationo What is the second point the speaker mentions about a good team leader？