填空题
·Look at the form below.
·You will hear a man calling a computer
supplier.
{{B}}HRC SUPPLIES{{/B}}
Telephone Message
Caller's name: James
Firth
Client: Brown Brothers Ltd.
Item (s) ordered: {{U}}(5)
{{/U}}
Order no./date: HPC02345/12 - 3 - 02
Notes: Order was delivered
late by the {{U}}(6) {{/U}} and was Supplied without {{U}}(7)
{{/U}}
Action: call to apologize and discuss {{U}}(8)
{{/U}}