【正确答案】
C
【答案解析】[听力原文]19-21
W: Hello, Professor Kristiva. My name is Albert Humphries, and I live in London.
M: Miss Humphries. What is your question?
W: I've been studying Italian for some years. (19)But I find it very difficult to speak, and when I went to Milan this summer, I couldn't understand the Italian people at all. I got really disheartened.
M: How long have you been studying Italian?
W: About four years. I've been going to an evening class and I've watched BBC.
M: Did you buy the BBC hook?
W: No, we use a different book in the class.
M: Yes, I see, Miss Humphries, (20)I always think that learning a language is rather like learning to drive. Now, you couldn't learn to drive a car by sitting in a classroom or watching television. I think what you need is a lot of practice in using the language.
W: That's all very well if you live in Italy.
M: Yes, I understand the problem. You might arrange with another student or students to have regular conversation practice.
W: But the other students make the same mistakes as I do.
M: I think you're confusing learning with practicing. Learning to speak means being able to put together the right groups of words and to say them in a reasonably accurate way.
W: And what about learning to understand real Italian?
M: Well, again, you need practice in hearing the Italian language spoken by Italian speakers. Get one of them to read Italian newspaper onto a cassette. Then you listen to the recording until you almost know them by heart. You don't need a huge vocabulary. (21) You need a small vocabulary that you can use really efficiently, and to be able to de that you need lots and lots of practice.
19. What did Miss Humphries want to know?
[听前猜测]四个选项都与意大利与学习有关，由此可以推断，本问题考查的内容可能与意大利语学习的某个方面有关系。
[精解]女士说自己开门说意大利语很困难(difficult to speak)，而去米兰(Milan)的时候也听不懂意大利人在讲什么，由此可以推断，女士想要提高的是自己意大利语的听说能力。故正确答案应为C)。