【正确答案】To whom it may concern, I want to inform you of my dissatisfaction with a CD player (RHE 340) produced by your company. I purchased this item on January 12 at the Novel Store in New Market for ￡ 750 dollars. The CD player is faulty and has the following problems: First, it fails to read songs sometimes. Second, I saw several scratches on the CD player, when I first unfolded the package. My friends have asked me whether it is a used CD player I purchased in a flea market. I brought it back to the retail shop one week later, but the shop attendant refused to either fix or replace it, saying that it is the responsibility of the manufacturer. I have no choice but forward this issue to your company, since I believe that it is covered by a two-year-long warranty. Unless you replace this CD player with a new one or refund the purchase price in full, I will be forced to contact local newspapers or take legal action. Your earliest response would be highly appreciated. Yours truly.