听力原文：

Good morning, ladies and gentlemen, and welcome to the third in our series of business seminars in the program “Doing Business Abroad”. Today, we are going to look at intercultural awareness that is the fact about everyone in British. Not everyone speaks English and not everyone does business in a British way. And why should they? ［19］ If overseas business people are selling to us, then they will make every effort to speak English and to respect our traditions and methods. It is only polite for us to do the same, when we visit them. It is not only polite, it is essential, if we want to sell British products overseas.
First, a short quiz. Let’s see how interculturally aware you are.
Question 1: Where must you not drink alcohol on the first and seventh of every month?
Question 2: Where should you never admire your host’s possessions?
Question 3: How should you attract the waiter during a business lunch in Bangkok?
And question 4: Where should you try to make all your appointments either before 2：00 or after 5：30 p.m.
OK, everyone has a chance to make some notes. Right, here are the answers. Although I am sure that the information could equally well apply to countries other than those I have chosen. So, (1) ［20］ you must not drink alcohol on the first and seventh of the month in India. In international hotels, you may find it served, but if you are having a meal with an Indian colleague, remember to avoid asking for a beer if your arrival coincides with one of those dates.(2) In Arab countries, the politeness and generosity of the people is without parallel. If you admire your colleague’s beautiful golden bowls, you may well find yourself being presented with them as a present. This is not a cheap way to do your shopping, however, as your host will quite correctly expect you to respond by presenting him with a gift of equal worth and beauty. In Thailand, clicking the fingers, clapping your hands, or just shouting “waiter”, will embarrass your hosts, fellow diners, the waiter himself, and most of all, you. Place your palm downward, and make an inconspicuous way of gesture, which will produce instant and satisfying result. ［21］ And finally, in Spain, some businesses maintain the pattern of working until about 2：00 and then returning to the office from 5：30 to 8：00, 9：00 or 10：00 in the evening.
Questions 19 to 21 are based on the recording you have just heard.
19.What should you do when doing business with foreigners?
20.What must you avoid doing with your Indian colleague?
21.What do we learn about some Spanish business people?

解析：浏览四个选项，根据选项中出现的 respect，attend，research，adopt 等词可以推测，该题可能和做某事有关。题于问的是和外国人进行商业往来的时候你该怎么 做。讲座开头提到，如果海外商人向我们销售商品，他们会尽一切努力讲英语，并尊重我们 的传统和方法。当我们去拜访他们的时候，我们也要做同样有礼貌的事。如果我们想在海外 销售英国的产品，这样做不仅是礼貌的，还是至关重要的，故答案为 A(尊重他们的传统文 化)。B 项(参加他们的商业研讨会)、C 项(研究他们的特殊需求)和 D 项(采用正确的商业策略) 都不符合文章内容，故排除。

浏览四个选项，根据选项中出现的 showing them your palm，giving them gifts，drinking alcohol，clicking your fingers 等动词词组 可以推测，该题与做某事有关。题干问的是和印度同事相处时你要避免做什么。讲座中提及， 在印度，每月的第一天和第七天是不能喝酒的。虽然国际酒店还是会供应酒，但如果你和一 个印度同事一起吃饭，又碰巧是在这两天，那就要避免喝啤酒。由此可知，在印度应该避免 在这两天喝酒，故答案为 C(在一个月中特定的日子喝酒)。文中提到，在泰国弹手指、拍手 或者大声喊“服务员”都会让主人难堪。把你的手掌向下，做一个不显眼的手势，这将产生 即时和令人满意的结果。由此可知 A 项(露出手掌)和 D 项(当着他们的面大声地弹手指)是与 泰国人相处时应避免做的事情，故排除。B 项(赠送高价礼品)与阿拉伯国家的习俗有关，故 排除。

浏览四个选项，根据选项中出现的 they，sense of worth，friendly and enthusiastic 等词可以推测，该题应该和某类人的性格和习 惯有关。题干问的是我们知道关于西班牙商人的什么信息。讲座最后提及，在西班牙，一些 企业一直工作到下午 2 点，然后下午 5 点半再回到办公室，一直工作到晚上 8 点、9 点或 10 点，这说明他们下午 2 点到下午 5 点半可以休息，故答案为 D(他们下午 2 点到下午 5 点半 有一段休息时间)。A 项(他们很容易满足)、B 项(他们有强烈的价值观)和 C 项(他们通常很友 好、很热情)均不符合文中对西班牙商人的表述，故排除。