【答案解析】The statement "Starbucks is distinctly second division compared with big leaguers like, McDonald's", means that even though Starbucks is also faced with anti-globalization protesters, the hostile sentiments against it are much less than those against other renowned American multinational chain stores like McDonald's. According to Shultz, the reason for this is that Starbucks has retained a passion for coffee and a sense of humanity. Starbucks buys coffee beans an average of 23% above the market price. Starbucks also gives all American employees working at least 20 hours a week a package includes stock options and comprehensive health insurance.