【正确答案】 A

【答案解析】[解析] 95-97
Finally, a few comments on public relations. No company wants to damage its image or reputation. So when dealing with the media, here are some points to remember. First, it's essential that companies should be truthful. If there's a problem they should admit to it immediately. At the same time, they should stress the action they are taking to deal with the problem and correct it. If you hide a problem from the public, the situation will end up far worse in the end Ideally, companies should find a way to turn any crisis into an opportunity. The golden rule is to finish any interview on a positive note, using a quote from a senior figure or announcing a new project.
初级问题
题目询问的是文章的主题，所以核心线索在开头部分出现的可能性很大。首先通过on public relations和No company wants to damage its image or reputation两个句子大概把握文章的基调，等其他问题都回答完毕后再解答本题。文章一直都在说为了公司的形象。对媒体舆论要有合适的对策方法，所以选择正确答案并不困难。

【正确答案】 B

【答案解析】中级问题
把problem作为解题的线索，不要错过涉及到问题解决方法的部分。如果听到文章中间If there's a problem部分，就要作好在后面寻找答案的准备。实际上，解答本题的难点不是在内容的理解上，最难的是是否能够把admit与own up to联系起来。admit to与own up to都是“接受问题、错误”的意思。

【正确答案】 B

【答案解析】初级问题
题目中的dealing with the media说法在文章中也同样出现了，所以很容易就可以找到应该要特别留意的地方。从首先谈到的必须要讲真(should be truthful)话中可以判断出正确答案，另外从前面已经解答完的第96题那里也可以得到解题线索。虽然4个选项的句子都比较长，但是好在错误的选项都比较易懂。这是一道难度比较大的题目。