阅读理解 In London, two weeks ago a class of students made legal history by winning a lawsuit against their college for poor teaching. In this landmark case the group all passed their course in historic vehicle restoration, but sued (起诉) the Oxfordshire college they had attended, claiming their qualifications were worthless because none had gained jobs in the field. The fact that the course was substantially different from that promised meant they won their case. James Groves, general secretary of the National Postgraduate Committee in UK reports that students are getting better at complaining. "They are starting to see themselves as consumers of a product, and are reacting accordingly when things don''t go right. Most importantly, they usually are paying their own fees and expect to get what they have paid for." Groves says most complaints to his organization are about facilities and the quality of supervision. He says that more students seem to make complaints might be due simply to the fact that universities are getting better at dealing with them. "In the past there was a tendency for colleges to brush these things aside. Today, most universities observe a code of practice and complaints are taken more seriously." He adds that students with complaints should first talk informally with the person concerned, taking a "friendly but firm attitude". Jaswinder Gill, who represented the students in the Oxfordshire case, is co-author of a recently published book: Universities and Students. He says the Oxfordshire case is interesting because the majority of students finished the course and were awarded qualifications. "Previously, students have sued when they failed to gain qualifications. But it is not now good enough for universities and colleges to say to grieving students: ''You''ve got your qualification, so what''s the problem?'' It''s about the quality of that qualification." The students argued that promises made in the college introduction, in course material and by course representatives during interviews were not met. Promised job opportunities in the industry failed to materialize, as did the promised 50 percent of practical and vocational work, and basic tools had not been available. Gill suggests that in such cases it is easy to prove the college at fault.

单选题 What made the students of Oxfordshire win their case?

单选题 According to James Groves,______.

【正确答案】 A

【答案解析】四个选项的内容几乎都出自第四段。首先，从时态看排除D项，因为原文用的是过去时，“不考虑学生的抱怨”是过去的事情，而D项用的是现在时。其次，B项的意思是学校学会了处理学生的投诉，而原文more students seem to make complaints might be due simply to the fact that universities are getting better at dealing with them的意思是因为学校越来越善于处理投诉，所以学生的投诉越来越多，显然，B项的意思与原文不符。C项的内容确实是James.Groves说过的事情，但只是一种现象。从第四段看，他的讲话重在分析，找出学生投诉这一现象背后的原因。他认为，大学处理学生投诉的态度越来越严肃，所以大学生的投诉越来越多，而这正是A项的内容。

单选题 According to the passage, the students are complaining about their education, because ______.

【正确答案】 B

【答案解析】第三段第二句讲到，“学生将他们自己看成是产品的消费者……更重要的是他们自己支付费用，并希望得到相应的回报。”所以，当教学条件和质量达不到他们所期待的应有的水平，他们就要投诉。A项内容more courses…fail to meet the promised quality中的more与原文不符，原文只提到historic vehicle restoration这门课。D项的出处在第四段第一句话，但D项中提到学生要求最好的设施和质量监督的内容与原文相去太远。