Marketers like to work on the demand side—take what's in demand, make it cheaper, run a lot of ads, make a profit. If you can increase demand for what you have already made, a lot of problems will take care of themselves. It's the promise made by the typical marketing organization: Give us money, and we'll increase demand. There's an overlooked alternative. If you can offer a scarce and coveted good or service that others can't, you win. What is both scarce and in demand? Things that are difficult: difficult to conceive, to convey, and to make. Sometimes difficult even, at first, to sell—maybe an unpopular idea or a product that's ahead of its time. In fact, just about the only thing that is not available in unlimited supply in an ever more efficient, connected world is the product of difficult work. It's no longer particularly difficult to run a complex factory. There are people across the globe able to do it more cheaply than you. Commoditization doesn't apply only to making and selling cheap goods. Almost everything they teach in business school is easy to do. It's easy to do the options pricing model. Providing audit services isn't difficult. Neither is running a high-traffic website. Amazon will do it for you for pennies on the dollar. With a lack of difficulty comes more choice, more variation, and, yes, lower prices. And so consumers of every stripe are jaded. This puts huge pressure on organizations, because the race to the bottom demands that they either do all this easy work faster or do it cheaper than they did it yesterday. And there's not a lot of room to do either one. The only refuge from the race to the bottom? Difficult work. Your only alternative is to create something scarce, something valuable, something that people will pay more for. What's difficult? Creating beauty is difficult, whether it's the tangible beauty of a brilliant innovation or the intangible essence of exceptional leadership. Beauty exists in an elegant and novel approach to a problem. Maybe it's captured in a simple device that works intuitively, reliably, and efficiently or in an effective solution—a "beautiful" solution—to an organizational dysfunction. And it exists in the act of connecting with and leading people. Leading changes is difficult. It's difficult to find, hire, and retain people who are eager and able to change the status quo. It's difficult to stick with a project that everyone seems to dislike. It's difficult to motivate a team of people who have been lied to or had their spirits dashed. People who can do difficult work will always be in demand. And yet our default is to do the easy work, busywork, and work that only requires activity, not real effort or guts. That's true of individuals, and also true of companies. That's because we regard our role as cranking out average stuff for average people, pushing down price, and, at best, marginally improving value. That used to be the way to grow an organization. No longer. The world will belong to those who can create something scarce, not something cheap. The race to the top has just begun.
单选题 In the text, difficult things are characterized by
【正确答案】 C
【答案解析】解析:这是一道细节分析题,考查考生理解文章事实细节的能力。答案信息来源于第二段。由第二段第二句可知,高难度商品或服务是别人无法提供的。故C选项为正确选项。由第二段首句可知,被忽视的是“提供高难度事物”这一方式,而不是对此类事物的需求。因此A选项错误;虽然第二段第四句指出,高难度事物的生成在各个环节都不容易,但无法由此推出其必然需要大量投入,故B选项错误;第二段第五句中“不受欢迎(unpopular)”的主张、“超前(ahead of its time)”的产品都是高难度事物的个别例子,不能由此推出所有的高难度事物都不符合大众品味,故D选项错误。
单选题 What can we infer from paragraph 3 and 4 ?
【正确答案】 B
【答案解析】解析:这是一道细节分析推理题,考查考生捕捉文章细节及推理引申的能力。答案信息来源于第三段,前两句表明制造便宜的产品变得简单。第三句承上启下,指出商品化不只涉及产销成本的降低。紧接着第四句至段末通过举例说明商业运营中涉及的其他活动(如制定期权定价模型、提供审计服务、管理网站等)也因商品化而变得简单,由此可知,B选项为正确选项。第四段首句表明,难度的缺乏使得同类产品增多,加剧了竞争,从而生产者不得不降低价格、减少自身利润空间以应对这种情况,并不能得出生产者的竞争力提高,A选项不正确。C选项强加因果,第三段第二句指出全世界(across the globe)总有人可以找出更省钱的生产方式,只能说明降低成本的难度降低,并未涉及全球化与削减成本(逐底竞争的方式之一)的因果关系。D选项也不正确,虽然第四段第二句指出消费者对低价产品感到厌倦,但不可否认,竞争产生的低价多少使消费者获益。
单选题 According to the text, which of the following can be seen as difficult work?
【正确答案】 A
【答案解析】解析:这是一道判断推理题,考查考生的推理引申能力。答案信息来源于第五、六段,高难度工作被定义为生产出稀缺、有价值、人们愿意花钱购买的东西,并指出其内容:①创造有形的运作可靠、有效的装置或无形的卓越领导力;②找到一种解决问题的新方案;③领导人和与人沟通;④领导改变。A选项体现了①的内容,因此为正确选项。B选项试图根据第二段第四句中ahead of its time(超前)设置选项体现④的内容,但out of time(不合时宜)的意义与其并不一致。C选项虽体现③中与人沟通的能力,但“拍卖”过程中并没有任何新产品生成。D选项不是②中解决危机问题的新方式。
单选题 The underlined phrase "a team of people" in paragraph 6 refers to
【正确答案】 B
【答案解析】解析:本题考查根据上下文猜测词义。答案信息来源在第六段首句,它指出领导改变很难。其余内容通过三个同样结构的句子,从生产者角度说明在改变过程中可能遇到的困难,包括:寻找合适的人才;无惧外界的眼光;激发情绪受创的团队。由此可知,“a team of people”指的生产者,他们“受骗”(have been lied to)指的是他们受到营销人员需求分析的蒙蔽,一味追求需求量的增加;他们“情绪受创”(had their spirits dashed)是说直逼底限的成本削减使他们元气大伤,所以B选项(producers)为正确选项。
单选题 Our inclination to do easy work goes against
【正确答案】 D
【答案解析】解析:这是一道细节分析题。答案信息来源在第八段,其大意是:未来的冲顶之争将在创造稀缺事物的人之间展开,即进行高难度工作将逐渐成为主流。这与我们默认从事简单工作(包括粗制滥造寻常物、压低价格,或微不足道地提高价值)的做法相违背,故D选项为正确选项。同时可知A选项与上文意思相悖。由第七段末句可知,趋于从事简单工作的做法一度是壮大组织的方式,B选项错误。C选项夸大其辞,第七段首句指出,对高难度工作人才的需求一直存在,即目前的市场也需要大量从事高难度工作的人,但无法推知当前的市场不需要做简单工作的人,故我们默认的做法与市场需求不一定相悖。