问答题1.Interlocutor: Now, I'm going to give each of you a different picture and I'd like you to first describe it and then tell us what you think about it. (Hand over the Picture Sheet 2 to Candidate A.)
【正确答案】In the picture, the waitress treats the customer badly. This is not the right attitude. There is a saying that customer is the God. The customers are the most important people to the business. They make companies and entrepreneurs profit. However, there are many shops, hotels, and restaurants, etc don't understand this. They provide very poor services to the customers but they don't understand that good service can bring not only old customers but also new ones. Maybe the boss is aware of this but his employees may have not been trained well enough. The merchants need to train their employees properly and provide good services to customers, then they can earn more money and have better image and can even make their brand famous.