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{{B}}INFORMATION FOR CANDIDATES{{/B}}
· There are thirty questions on this question paper.
· Instructions are given on the tape.
· You can write on this Question Paper.
· At the end of the test, you will be given 10 minutes to copy your answers onto the Answer Sheet.
· You must write all your answers in pencil.
{{B}}PART ONE{{/B}}
· You will hear three telephone conversations or messages.
· Write one or two words or a number in the numbered spaces on the notes or forms below.
· You will hear each recording twice.
{{B}}Conversation One{{/B}}
· Look at the form below.
· You will hear a woman calling about banking service.

{{B}} Customer Banking Service{{/B}}
From: (1) ___________________
Initials: D.Y.
Bank service required: (2) ___________________
Reason: shall stay in (3) ___________________ for 5 or 6 years
Date of birth: 17 Dec., 1956
Account number: 18075497
Password: 5415
Send (4) ___________________ of money by mail
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