填空题
.Dear Manager,
I am
1 to you to
2 about the service in your hotel. I had a terrible stay in room 2532 of Orange Hotel
3 the 16th to the 19th in March when I came to Beijing on business.
Firstly, the air
4 in my room could not operate properly. I
5 your front office manager for help and she told me she would send someone to my
6 to check it immediately. No one
7 . As a result, I was very cold every time I was in the room.
8 , I found the bathroom was dirty and the hot water was always warm. Thirdly, the
9 at night was extremely loud and I found it difficult to
10 .
I hope you will give immediate attention to the service in your hotel.
Yours faithfully,
John Smith