阅读理解
The following is a letter. After reading it, you are required to complete the statements below it (No. 56 through No. 60). You should write your answers briefly ( in tm more than 3 words) on the Answer Sheet correspondingly.
The Grange
15 Lamb''s Mews
London
SW 19 IPF
19th January
Dear Ms Hawthorne,
I am writing to express my disappointment with the evening my wife and I spent at your restaurant two nights ago. While the food was, as usual, very good, I regret to inform you that the service from our waiter, Max, was most unsatisfactory.
First of all, when we arrived, we discovered our table overlooking the garden had been given away to some other customers. The new table we finally received was by the door and when I complained, Max just laughed.
Furthermore, as we were sitting down, he was extremely familiar with my wife, which deeply made her uncomfortable. When our meal came, he served the food casually and at the end cleared the plates in a most rode fashion.
Regarding the payment of service, I noticed your menu which says that the matter of rewarding service is at the willingness of the guest. In addition, I should point out that on other occasions I have left at least 12 percent. This time, I felt right in leaving nothing.
I regret having to write this letter, but as a regular customer I am extremely displeased and did not expect to be treated in his manner. I look forward to heating from you with a satisfactory reply, or, if you prefer, we could meet in person to resolve this matter.
Sincerely,
Pupen Metcalf
问答题
Why did Metcalf write this letter?
Metcalf wrote this letter to complain about _________ in this restaurant.
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问答题
What kind of table did Metcalf and his wife finally get?
The table ______.
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问答题
How did Max react to Metcalf''s complaints about the table?
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问答题
How did Metcalf''s wife feel about Max''s service?