【正确答案】 A

【答案解析】[听力原文]18-21 M: Do you mind if I take notes? W: Not at all. M: Thank you. I see that you have been an assistant manager for four years, which means that you were made an assistant manager at a relatively young age. I'm interested in whether you have problems of authority, and how you would deal with them. Can you tell me how you would deal with a member of the staff who refused to carry out an order or request that you thought was perfectly reasonable? W: I would make sure that the interview took place in private. I think that's important. I would ascertain whether there was antagonism towards myself, or whether the root of the cause was domestic, or indeed in the work situation, and I would take it from there. M: You'd talk it through? W: Oh, yes. M: Right, thank you. Er... as you know, there have been a number of applications for this post. Why do you think we should give it to you? W: I recognize that I have a comparative lack of experience in senior management. Er... since I got my MBA, I've done a lot of work. I've done .... er ... negotiation studies, and psychology studies. I think that I have a basis .... er ... for a fresh and dynamic approach. M: Most interesting. Thank you for coming, and we'll let you know in about a week. W: Lovely, thank you. Nice to meet you. Goodbye.