填空题Exercise:You are going to hear a passage about work
relations at the place of work. Listen and fill each of the blanks in the
following passage with an appropriate word or words. You will hear the passage
only once. Work relations with other people
at the place of work include relationships with {{U}} {{U}} 1
{{/U}} {{/U}}or colleagues. A major part of work or {{U}} {{U}}
2 {{/U}} {{/U}}comes from getting on with others at work. Work relations
will also include those between {{U}} {{U}} 3 {{/U}} {{/U}}:
management-employee relations are not always {{U}} {{U}} 4
{{/U}} {{/U}}, particularly as the management's {{U}} {{U}} 5
{{/U}} {{/U}}can be crucial to your future career. There will
{{U}} {{U}} 6 {{/U}} {{/U}}about which employees will want to
talk to the management. In small businesses the "boss" will probably work
{{U}} {{U}} 7 {{/U}} {{/U}}. Anything which needs to be
{{U}} {{U}} 8 {{/U}} {{/U}}will be done face-to-face as soon as
{{U}} {{U}} 9 {{/U}} {{/U}}. The larger the business, the less
{{U}} {{U}} 10 {{/U}} {{/U}}there will be between employees and
management. Special meetings have to be held and {{U}} {{U}} 11
{{/U}} {{/U}}set up, to say when, where, how and {{U}} {{U}} 12
{{/U}} {{/U}}the employees can talk to the management. Some companies have
specially organized {{U}} {{U}} 13 {{/U}} {{/U}}for this
purpose. In many countries of the world today, {{U}}
{{U}} 14 {{/U}} {{/U}}, employees join a trade union and ask the
union to {{U}} {{U}} 15 {{/U}} {{/U}}to the management. Through
the union {{U}} {{U}} 16 {{/U}} {{/U}}of employees can pass on
the {{U}} {{U}} 17 {{/U}} {{/U}}they have and try to get things
changed. The process through which unions {{U}} {{U}} 18
{{/U}} {{/U}}management on behalf of their members is called "{{U}}
{{U}} 19 {{/U}} {{/U}}". Instead of each employee trying to bargain
alone with the company, the employees join together and collectively {{U}}
{{U}} 20 {{/U}} {{/U}}their views.