听力题 W: Yes, sir. Can I help you? M: Um yes. I bought this radio-cassette player here a couple of weeks ago. Here''s the receipt. W: Ah ha. That''s fine. What seems to be the problem? M: Well, it''s been nothing but trouble since I bought it. W: OK. Just let me take a note of this. Er, radio-cassette player. M: The first thing is one of the speakers doesn''t work properly. The sound is completely distorted with the radio or a tape. W: Which one is it? M: The right-hand one. Another problem is the left cassette player. It chews up tapes. It''s completely ruined two of my favorite cassettes. W: Oh dear. The speaker and the cassette player. M: One of the cassettes was brand new. Oh, and the rewind switch doesn''t work. Actually it never did. W: OK. So there''s the right-hand speaker...the cassette player and ...um, the rewind switch. Is that it? M: No, I''m afraid not. The aerial doesn''t work properly. It''s stuck. W: Hmm, I see what you mean. The handle is broken too. M: Yes, I''d forgotten about that. It''s not very good, is it? W: Er, no. But it''s under guarantee and we can repair it. Just give me your name. M: Jonathan Hall. W: And phone number. M: My home number is 67532...work is 78549. W: 78549. And it is the, um, 11th of February. M: Yes. That''s right. W: OK. Mr Hall. Here is your copy. We''ll give you a ring when it''s ready.