【答案解析】Mrs. M. Gavin Springfields Conference Centre Gorway Road Walsall West Midlands WSI 8RX Dear Mrs. Gavin, What an excellent conference we had last week! Your organisation was excellent and our 'host' for the day, Colin Richards, was efficient, very helpful and most pleasant. Please pass on our thanks to him. It really is a marvellous idea to have a member of staff available throughout the conference. It can prove our relationship between employers and employees. In fact, we longed for this opportunity to contact our staffs and get to know whether they were satisfied with the company, their job and employers. Thanks for your considerate arrangement. Can we book again for next year? We are thinking of a one-day conference for about 100 people in November, 2002, probably the 9th or 10th of the month. One small criticism, however: it was felt that the menu was uninspiring for vegetarians, since only two main courses were suitable for them. Will this be improved? Yours sincerely Cyril Cart (Training Officer)