The following appeared in the annual report from the president of the National Brush Company.
“In order to save money, we at the National Brush Company have decided to pay our employees for each brush they produce instead of for the time they spend producing brushes. We believe that this policy will lead to the production of more and better brushes, will allow us to reduce our staff size, and will enable the company factories to operate for fewer hours-resulting in savings on electricity and security costs. These changes will ensure that the best workers keep their jobs and that the company will earn a profit in the coming year.”
Discuss how well-reasoned you find this argument. In your discussion, be sure to analyze the line of reasoning and the use of evidence in the argument. For example, you may need to consider what questionable assumptions underlie the thinking and what alternative examples or counterexamples might weaken the conclusion. You can also discuss what sort of evidence would strengthen or refute the argument, what changes in the argument would make it more logically sound, and what, if anything, would help you better evaluate its conclusion.
In this report, the president of National Brush Company (NBC) concludes that the best way to ensure that NBC will earn a profit next year is for the company to pay its workers according to the number of brushes they produce—rather than hourly. To support this conclusion, the president claims that the new policy will result in the production of more and better brushes, which in turn will allow NBC to reduce its staff size and operating hours, thereby cutting expenses. This argument is fraught with dubious assumptions, which render it entirely unconvincing.
First of all, the argument relies on the unsubstantiated assumption that the new policy will motivate workers to produce brushes more quickly. Whether this is the case will depend, of course, on the amount earned per brush and the rate at which workers can produce brushes. It will also depend on the extent to which NBC workers are content with their current income level. Lacking evidence that the new policy would result in the production of more brushes, the president cannot convince me that this policy would be an effective means to ensure a profit for NBC in the coming year.
Even if the new policy does motivate NBC workers to produce more brushes, the president’s argument depends on the additional assumption that producing brushes more quickly can be accomplished without sacrificing quality. In fact, the president goes further by predicting an increase in quality. Yet, common sense informs me that, if the production process otherwise remains the same, quicker production is likely to reduce quality—and in any event certainly not increase it. And a decline quality might serve to diminish the value of NBC’s brushes in the marketplace. Thus, the ultimate result of the new policy might be to reduce NBC’s revenue and, in turn, profits.
Even assuming that as the result of the new policy NBC’s current workforce produces more brushes without sacrificing quality, reducing the size of the workforce and the number of operating hours would serve to offset those production gains. Admittedly, by keeping the most efficient employees NBC would minimize the extent of this offset. Nevertheless, the president provides no evidence that the result would be a net gain in production. Without any such evidence the president’s argument that the new policy will help ensure profitability is highly suspect.
In sum, the president has failed to provide adequate evidence to support his claim that the new policy would serve to ensure a profit for NBC in the coming year. To strengthen the argument, NBC should conduct a survey or other study to demonstrate not only its workers’ willingness to work more quickly but also their ability to maintain quality at a quicker pace. To better assess the argument I would need detailed financial projections comparing current payroll and other operating costs with projected costs under the new policy—in order to determine whether NBC is likely to be more profitable under the proposed scheme.