Section Two
(Questions 18-22)
You will hear another five short messages.
For each message, decide what the speaker is doing.
Write one letter (A--H )next to the number of the message.
Do not use any letter more than once.
You will hear the five messages twice:
A. arranging a meeting
B. making an appointment
C. offering an invitation
D. canceling an order
E. making an apology
F. making an enquiry
G. confirming an arrangement
H. making a complaint