personal information

(根据录音中的“Identity thieves use a variety of means to gain access to others‟personal information and steal their identity.”可知， 身份盗贼会想尽办法索求他人的个人信息。 因此填“personal information”。 )

benefit

(根据录音中的“many people respond to spam mail that promises them some benefit but requests identifying data,”可知， 很多人会因为一些好处而回复那些要求身份资料的垃圾邮件。 因此填benefit。 )

pretending to

(根据录音中的“Thieves send out thousands of emails, pretending to be a bank or Internet service provider like Microsoft.”可知， 诈骗犯会假冒一些银行或互联网公司给人们发邮件。 因此填pretending to。 )

safety

(根据录音中的“Another way of being safe from identity theft is to install safety programmes and keep your anti-virus software up-to-date.”可知， 人们要采取各种安全措施。 因此填safety。 )

requested/asked for

(根据录音中的“You should never provide your personal information in response to a request you did not ask for over the Internet.”可知， 永远不要在网上提供自己的个人信息去回复那些不是出于本人要求的邮件。 因此填requested或asked for。 )

【录音原文】
Identity theft refers to crimes in which someone wrongfully obtains and uses another person‟s personal data, such as name, date of birth, or driver‟s license number, as well as credit card, bank account and phone numbers. It involves deception, typically with the purpose of making money. Identity thieves use a variety of means to gain access to others‟ personal information and steal their identity.
In recent years, the Internet has become an appealing place for criminals to obtain identifying data, such as passwords or even banking information. In their haste to explore the exciting features of the Internet, many people respond to spam mail that promises them some benefit but requests identifying data, without realizing that in many cases, the requester has no intention of keeping his promise.
Another form of identity theft on the Internet is what we call phishing. Thieves send out thousands of emails, pretending to be a bank or Internet service provider like Microsoft. In the emails, the thieves ask you for information to update their files. Others send emails offering you free gifts for filling out a survey, which includes your personal data.
You should never provide your personal information in response to a request you did not ask for over the Internet. Emails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake icon that ordinarily is used to prove it is a secure site. It is always safe to go to the company‟s website by typing in the site address directly or using a page you have previously bookmarked, instead of a link provided in the email.
Another way of being safe from identity theft is to install safety programmes and keep your anti-virus software up-to-date. You should report any violations to the police immediately after they are detected.