【正确答案】 B

【答案解析】[听力原文]19-22 W: Hello, Compact Computers. May I help you? M: Yes, this is Jack Brown from Hunter's Office Supplies. May I speak to Betty Taylor, please? W: I'm sorry, but she's not in right now. M: Okay, do you know when she'll be back? W: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message? M: Yes. Ms. Taylor sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service. W: Oh, I'm sorry. Would you like me to fax that to you? M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum ... could you try sending that information around 3:30.'? That should give me time to look over the material before I call Ms. Taylor, say, around 5:00. W: Sure. Could I have your name, telephone number, and fax number, please? M: Yes. Jack Brown and the phone number is 560-1287. And the fax number is 560-1288. W: All right, Mr. Brown. And your phone number is 560-1287, and the fax number is 560- 1288. Is that correct? M: Yes, it is. W: All right. I'll be sure to send you the fax this afternoon. M: Okay, bye. 19. Why can't Betty Taylor answer the phone? 男士想与Betty Taylor通电话，女士说she's not in right now，说明不在办公室。