单选题
Read the article below about the UK retail sector. Choose the best word to fill each gap from A, B, C or D on the opposite page. For each question(19-33), mark one letter(A, B, C or D)on your Answer Sheet. There is an example at the beginning(0). The Retail SectorThe retail sector is one of the UK's biggest employment areas, accounting for one in nine of the(0)______.B______. It is also one of the fastest growing - more than a fifth of jobs【C1】______last year were in retail. Such rapid【C2】______in the tightest labour market for more than a generation should be【C3】______ up wages, but it is not.While the national【C4】______wage goes up by about 5% a year, in retail it goes up by 3.5%.The consequences of low wages and far from brilliant conditions is rapid staff turnover. About half the staff employed in retail leave every year. This【C5】______ is way above even those sectors such as nursing, which are said to be in a recruitment 【C6】______. Part of the problem is that the employers themselves are under considerable financial【C7】______.Retail is suffering a long-term slide independent of the【C8】______ and falls of the economy. One of the reasons for this is consumer expectations. With the growth of e-commerce, customers look for bigger and better bargains and insist on【C9】______for money.There are some pluses for employees, however. Low wages and high turnover make retail a youthful sector. Real managerial【C109】______ can be attained by the mid-20s, so school-leavers or recent graduates need only wait a short time before gaining promotion. And despite the problems, the retail sector does, on occasion,【C11】______ some of the more progressive career 【C12】______ programmes. The supermarket chain Robertsons, for example, has a community service scheme that trains staff in team-building through work on neighbourhood projects. And clothes retailer P & R has an impressive【C13】______when it comes to employing older people. It pursues a【C14】______of employing mature people with long【C15】______of the products, as it believes they provide better customer service.Example:A company B workforce C personnel D organisation