【正确答案】 B

【答案解析】[听力原文]
   W: You've had a chance to read through our product catalog, haven't you?
   W: A. No, thanks. I've already downloaded one to my hard drive.
   W: B. In fact, I was just noticing how well organized it is.
   W: C. We are completely certain that we'll buy several of your products.
选项A错误，提问者只是想知道回答者是否阅览过产品分类。选项B正确，从回答中可以推断，回答者看过分类目录。选项C是在回应买东西的请求。

【正确答案】 C

【答案解析】[听力原文]
   M: You're acquainted with our policy regarding issuance of permits to vendors, aren't you?
   W: A. I've decided not to use them, after all.
   W: B. I've already made their acquaintance.
   W: C. The legal department has already informed me.
选项A是在拒绝任用某些人，而不是在谈对政策的熟悉程度。选项B误解acquaint的用法，be acquainted with意思是“对……熟悉”，而make one's acquaintance意思是“结识某人”。选项C正确地回答男士的问题。

【正确答案】 A

【答案解析】[听力原文]
   M: We can project the number of participants based on who attended last year's event, can't we?
   M: A. We need to be careful not to under-estimate the head count like we did last year.
   M: B. The project is totally underfunded due to the lack of interest by investors.
   M: C. Unfortunately, we cannot attend this year's event due to previous commitments.
选项A正确，回答者警告称不要再像去年那样错误估计人数。选项B误解project的意思，问句中是“预计，推断”，答句当成“项目”。选项C是在拒绝邀请，与问句无关。

【正确答案】 C

【答案解析】[听力原文]
   W: I don't think it's always possible to foresee what our customers want, is it?
   M: A. I didn't see any customers come into the store today.
   M: B. I think that entirely depends on what you mean by force.
   M: C. Well, if we didn't, we'd be out of business.
选项A答非所问，问题关于预测消费者需求，而不是消费者人数。选项B混淆了foresee(预见，预测)和force(武力)。选项C正确，由回答可知，不对客户需求进行预测对生意有负面影响。

【正确答案】 A

【答案解析】[听力原文]
   W: They can't just walk right into the store and demand an instant refund, can they?
   W: A. Under the present circumstances, I think we can make an exception.
   W: B. They can visit the store any time they want.
   W: C. I have no trouble with you asking me anything you'd like.
选项A正确，回答证实消费者可以要求退款。选项B错误，回答只是围绕“他们能不能走进商店”。选项C未搞清楚ask和demand相近的意思“要求”，答句中ask意思是“问”。