【正确答案】[参考范文]
Dear Manager，
[1] I have just returned from a holiday, during which I stayed in your hotel. Unfortunately, the experience was not pleasant. [2] So I venture to write you a letter to complain about: the bad service of your hotel.
[3] There were several defects and the following are the most intolerable ones. [4] Firstly, the environment of the room is not as good as you’ve claimed to be．It’s airtight and smells disgusting. [4] Secondly, some of your waiters have little sense of service. They forgot about the meal I had booked and when I called again they refused to give me any explanation and treated me rudely. [5] Honestly speaking, I feel extremely bad about your service.
[6]I’m sorry to be so forthright, but I do hope you can spare time to investigate the problem and give me a proper answer. Best wishes!
Sincerely yours,
Li Ming

【答案解析】[思路点拨] 第一段指出写信的原因——抱怨对方旅馆服务差；第二段指出主要的问题：房间环境没有所宣称的好、服务员的态度差；第三段提出自己的要求：希望对方处理上述问题，并给自己一个合理的答复。