填空题 .Dear sir or Madam,
    On 20 June this year I sent you an order for 300 copies of college English textbooks "Experiencing English", stressing the importance of delivery by 1 September, the date of which the new semester was due to begin.
    Though your acknowledgement of the order has been duly received, the books have not arrived. Now the new term has begun and there is still no sign of the books. I hope you understand that failure to receive them on time is causing us inconvenience and I shall be glad if you will look into the matter as one of urgency and let me know when the books can be expected.
    Look forward to your early reply.
   

填空题 1.  What is the purpose of the dean in writing this letter?
    To complain the delay of ______ of the books.

填空题 2.  What should be the final arrival date of the books?
    ______.

填空题 3.  What books have been ordered?
    ______.

填空题 4.  What is the consequence of the delay?
    This curriculum can't be started ______.

填空题 5.  In what way should the matter be dealt with according to the writer?
    In ______.