单选题  
单选题    
 
【正确答案】 C
【答案解析】[听力原文] W: Hello, sir. What can I do for you? M: Hi, Uh...I have this cassette player here that I bought about six months ago. And it just ruined four of my favorite cassettes. W: Oh dear, I'm sorry. M: So I...um...want you to fix it. I'm sure it will be no problem, right? W: Your sales slip, please? M: Yeah, here it is. W: I'm sorry, sir. Your warranty's expired. M: Well, it ran out ten days ago, but I'm sure that you'll...you'll fix the machine for free, because the machine was obviously defective when I bought it. W: I'm sorry, sir. Your warranty has run out. There's nothing I can do. M: No, no, look. I didn't drop it off a building or anything. I mean, what difference can ten days make? I mean you can... W: Sir, I'm sorry, we have the six-month rule for a reason. We can't... M: Well, surely you won't hold me to ten days on this. You can bend the rule a little bit. W: Make an exception for you, and we'll have to make an exception for everybody. You could say it's only a month, it's only two months... M: I just lost twenty dollars' worth of tapes. W: Sir, I'm sorry, it's too late. There's nothing I can do. M: It actually ate the tapes. I mean, they're destroyed. Paying for this is adding insult to injury. W: Sir, the rules are the rules. I'm sorry, but there's nothing I can do. When did the man buy the cassette player? 从原文I have this cassette player here that I bought about six months ago可判断男士六个月前购买了卡式录音机。所以C正确。
单选题    
 
【正确答案】 C
【答案解析】[听力原文] What's the man's purpose of visiting the shop? 四个选项都是动词不定式,题目应该是问目的或将做什么。男士说:“我想要你帮我修一下它”。此处的它(it)指代前面提到的cassette player。C正确。
单选题    
 
【正确答案】 D
【答案解析】[听力原文] What's wrong with the purchase? 结合前后两题的选项,猜测本题选项中的it应该是指tape或cassette player,可先排除C。对话开始男士提到“它已经弄坏了四盒我最喜欢的磁带”,后来又强调“它确实会吞带”。所以D正确。
单选题    
 
【正确答案】 B
【答案解析】[听力原文] Why does the woman refuse the man's request? 根据选项判断,本题可能是问他(要求退换货品)被拒绝的原因。女士一再强调“你的保修期已经过了”。所以B正确。