【正确答案】 B

【答案解析】[听力原文] When you live in an apartment building-where only wall separates you from your neighbors, everyone needs to be considerate of each other. That's not what happened in my apartment building. Someone was always leaving the clothes in the washers and dryers in the laundry room. I got tired of running up and down the stairs to see if the clothes had been removed, so I could start my own one. Obviously someone else got tired, too. Because one day, someone took clothes from the washer and dryer, and dumped them in the corner. This act started a battle of letters posted on the wall of the laundry room. The first letter was from Mindy Lance who was really angry that her clothes had been removed from the washer and dryer, and dumped. She then threatened to dump everybody else's clothes she herself found in the washer and dryer. Mindy Lance's letter enraged other residents and they posted the letters to her. Eventually, Mindy began to behave properly but hard feelings remained. The problem couldn't have been resolved better. If residents had informed the building manager, she then could inform all residents that the clothes should be removed from the washers and dryers within 50 minutes after their wash is done. Those who refuse to obey might not have their leases renew. That could be a fare consent solution. Neighbor problems may sometimes seem inevitable, but it's important to resolve them fairly. What does the speaker think residents in an apartment building need to be? [解析] 观点态度题。短文一开始就提到住在同一个公寓里的邻居需要互相体谅。

【正确答案】 A

【答案解析】[听力原文] What started a battle of letters in the laundry room? [解析] 细节辨认题。短文提到同住在一个公寓的邻居对某人的行为不满，有一天有人把放在洗衣机和烘干机里的衣服拿出来扔到了墙角，这引起了衣服主人的不满，于是人们把不满写在洗衣间的墙上，开始了一场骂战。

【正确答案】 C

【答案解析】[听力原文] What does the speaker think might be a better way to resolve the problem? [解析] 事实细节题。短文最后提到了这场骂战的结果：有人把事情反映给楼管员，楼管员制定了使用洗衣设备的相关规定和处罚办法。说话者认为这一做法公道，是解决此类争端的良策。