听力题 Hello, everybody! On behalf of the hotel, I'd like to express our warmest welcome to you. We do hope all our (11) will feel happy and comfortable here. We would be pleased to provide (12) services to meet your needs. Here you can find many convenient facilities for youto use, such as a (13) , a health club and an indoor swimming pool. We also have three restaurants (14) Chinese and Western foods, two bars and a large shopping center. Any suggestions for (15) our service are welcome. Thank you for your attention.