单选题
It's Saturday night. Accountants and bank tellers
are at school learning a new business skill. "Whiskey, whiskey,
whiskey," they chant together, pulling their mouths into a grin at the end of
each word. They're practising smiling. Instructors say it's the
hardest part of the curriculum at Korean Air Service Academy, a school that aims
to make South Korean business more globally competitive by teaching
"international manners." "South Koreans have difficulty in
smiling," said Y. D. Lee, the academy's general manager. "Our ancestors had the
philosophy that the serious person — stern or strict — is better than the
smiling one. That's why our students are chanting." The academy
not only teaches service with a smile, but also proper greetings, Korean bowing,
posture, the importance of a polite refusal and so on. And it's
not just for business. Officials at the academy say their
fastest-growing group of students comes from the government. That's partly
because businesses have been tightening their belts during the economic crisis
of the past two years and partly because citizens are demanding better treatment
from the government. Tax collectors, prosecutors and others are
being sent to school to polish their service manners. Then, citizens who have to
show deference to rulers come to the school. "It's a symbol of
a democratic conscience for a government official to express kindness and
sincerity," said H. D. Cho, assistant general manager at the Korean Air
School. Since the airline started the academy in late 1992, its
competitor, Asiana Airlines, also started a course. Asiana Airlines travels the
country to train people at their workplaces. Prices and length
of courses vary, but a client would pay about US ＄1,600 to send 25 employees to
an eight-hour course over two days at Korean Air. "Before, the
main factor in competing was the product," said Lee. "Now our product, price and
quality are on the same level, but the difference is service — the way of
delivery, way of speaking, way of negotiating."
单选题
Which of the following is true according to the text?
A. Korean Air Service Academy is a school that aims to teach accountants and
bank tellers how to say "whiskey".
B. The hardest part of the curriculum at Korean Air Service Academy is to
learn how to smile.
C. To chant the word "Whiskey" together is the way to make South Korean
business more globally competitive.
D. The curriculum at Korean Air Service Academy is to learn how to
smile.
【正确答案】
B
【答案解析】答案可以在文章第三段找到：“…it's the hardest part of the curriculum at Korean Air Service Academy，a school that aims to make South Korean business more globally competitive by teaching”“international manners．”“to say whiskey”仅仅是一种方法绝非办学宗旨。因此A是错的。“To chant the word Whiskey together”是教学员如何微笑不可能直接使韩国的商务在全球具有竞争力。因此C也是错的。教学员如何微笑仅仅是学习课程中最难的部分，不是全部。因此D也是错的。
单选题
According to the academy's general manager, Y. D. Lee, South Koreans
have ______.
A. difficulty in smiling
B. difficult business relationships
C. difficult neighbors
D. difficult ancestors
【正确答案】
A
【答案解析】本题为直接信息，答案可以在文章第四段第一行找到“South Koreans have difficulty in smiling”。
单选题
Which of the following statements is NOT true according to the text?
A. South Koreans have difficulty in smiling because their ancestors had the
philosophy that the serious person is better than the smiling one.
B. Korean Air Service Academy also teaches proper greetings, Korean bowing,
posture, etc.
C. During the economic crisis of the past two years only government
officials learned how to smile. D. It's a
symbol of a democratic conscience for a government official to express kindness
and sincerity, according to H.
单选题
Asiana Airlines also has started a course in order to ______.
A. teach business management
B. compete with the Korean Air Service Academy
C. train people in accounting
D. reduce the prices
【正确答案】
B
【答案解析】答案可以在文章第十段找到：“…its competitor，Asiana Airlines，also started a course．…to train people at their workplaces．”很显然Asiana Airlines开设培训课程是为了与the Korean Air Service Academy竞争。因此选B。
单选题
It costs a client ______ to send one of its employees to an eight-hour
course over two days at the Korean Air Service Academy.
A. US ＄160
B. us ＄1oo
C. US ＄60
D. US ＄64
【正确答案】
D
【答案解析】这是一道需要计算的题。根据文章第十一段“…a client would pay about US＄1,600 to send 25 employees to an eight-hour course over two days at Korean Air．”每15人1600美元，那么每人平均64美元。