填空题 Notes on selection procedure
Panel of judges:

· Head of panel, Jacqueline Allen, teaches (1) at Barrington Business School
Selection process: first stage
· a questionnaire that was (2) long
Measurable performance criteria included:
· length of (3) which affect productivity
· success in achieving reliable (4) times
Less tangible performance criteria included:
· importance of (5) .
· how well companies deal with (6) .
Selection process: second stage
· judges compiled a (7) of factories to visit
Standard characteristics of winning factories included:
· effective procedures in the area of (8) .
· determination to be the best
· innovations that help to achieve the factory's (9) .
New characteristics of winning factories:
· excellence at (10) management
· provision of (11) to assist personnel and visitors in finding their way
· tracking flow of production, e.g. by using (12) .