我们公司在市场上最核心的竞争力是能够给客户提供内外品质兼优的产品。我们的产品不仅外型高雅,美观,而且内在功能和品质也同样优秀。追求卓越,是我们公司的经营理念。我们公司生产的每件产品都是在这个理念指导下完成的。
员工是我们公司成功的关键。员工对我们来说至关重要,我们与员工的关系是合作伙伴关系。我们非常重视员工的培训,坚持以人为本的管理方式,并把东西方企业的管理精华融合在一起,创造出适合中国国情的管理方式。中国员工吃苦耐劳,但是他们的创新意识不如外国员工,所以在工作中我们会重视激发他们的创新热情。
市场竞争不仅体现在人才方面,完善的售后服务同样重要。我们对客户承诺我们的产品完美无瑕,同时也非常重视售后服务。在上海,北京,广州等地我们都有专业的售后服务队伍。如果我们的产品在客户使用了几年之后出现问题,反映到我们的办事处,我们会免费上门维修,所以我们的产品在客户中享有很高的声誉。
Our company's core competitiveness in the market lies in our ability to provide our customers with products of superior quality. Our products are not only of elegant and beautiful design but also of excellent function and quality. It is our business philosophy of “ pursuit of excellence” that guides the making of every single product in our company.
The staff are the key to our company's success. The staff are very important to us and our relationship with our employees is one of partnership. We attach great importance to staff training, adhere to the people‐oriented mode of management, and we combine together the best oriental and the Western business management, creating a suitable way of management geared to China's national conditions. Hard as our Chinese employees work, they have a weaker sense of innovation than the overseas employees do, therefore, we will focus on inspiring/generating/summoning up/ their enthusiasm of innovation at work.
The market competition is not only reflected in the professional talents, but perfect after‐sales/follow‐up /service is equally important. While we guarantee perfect products to our customers, we give top priority to customer service. We have a team of professional customer service in Shanghai, Beijing and Guangzhou. If, several years later, the customers find any problems with our products and file their complaints with our representative office, we will offer our door‐to‐door repair service for free, which ensures our products a high reputation among our customers.