单选题 In Jane Collard's opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 50 percent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.
On the stress management courses that she runs, Jane Collard tries to make the trainees realize that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.
While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritized on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing "wasted time", for example by grouping similar tasks together or dealing with items immediately.
Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying "no". They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.

单选题 Which of the following is NOT the cause of stress at work?
【正确答案】 D
【答案解析】[解析] 细节题。文章第一段最后三句话清楚地表明工作环境的改变、工作负担的加大和担心失业的焦虑导致了人们的工作压力越来越大,故A、B、C正确。文章并没有提到工资与压力之间的关系,故应该选D。
单选题 What's the purpose of the stress management courses that runs by Jane Collard?
【正确答案】 B
【答案解析】[解析] 细节题。文章第二段第一句就指出研究的目的是为了使人们意识到压力并不总是有害的。而A、C、D都是这项试验所显示的结论,并不是目的,故应选B。
单选题 "Prioritize" in the third paragraph means______.
【正确答案】 A
【答案解析】[解析] 同义理解题。前边主要讲的是如何有效管理时间,而这里又讲到了如何处理几项任务,所以应选A。Prioritize意为“按重要性排列,划分优先顺序”。
单选题 The most useful features of the course is______.
【正确答案】 A
【答案解析】[解析] 细节题。题干询问的是这项试验最有用的部分,而B讲的是目的,C讲的是一项研究结果;另外,D项在文章中并没有表明,故应选A。
单选题 Which of the following can best summarize the passage?
【正确答案】 C
【答案解析】[解析] 主旨题。文章主要是Jane Collard通过对压力的研究来表明了她的观点,而A、B、D都只是她观点的一部分,不全面,所以应该选C。