问答题 You bought a computer a week ago, however, you found it broke down yesterday. So you went to the shop to get exchanged. But the attitude of the shop assistant was arrogant.
Write a letter to the manager of the shop,
(1) complaining about the shop assistant;
(2) expressing your disappointment;
(3) hoping to get quick response.
You should write about 100 words. Do not sign your own name at the end of your letter. Use "Wang Lin" instead. You do not need to write the address.

【正确答案】Dear Sir/Madam,
I'm writing to complain about one of your shop assistants, whose job number is 880828.
A week ago, I bought a computer in your shop. Yesterday, to my surprise, it broke down. Whatever means I tried, it failed to return to normal. As a result, I hurried to your shop, hoping to exchange for another one. However, the shop assistant who served me said I was not qualified to get a new one and all I could do was to repair it by myself. As is known to all, your brand enjoys worldwide reputation. Thus, it is disappointing that your shop assistant is so arrogant.
In view of the inconvenience caused, I maintain you should look into this matter and endeavor to solve it. Looking forward to your early reply.
Sincerely yours,
Wang Lin
【答案解析】