问答题
1.
The following chart shows some services of insurance companies that people think should be improved. Look at the chart carefully and write your response in about 200 words, in which you should interpret the chart and give your comments.
保险服务需改进
The following chart shows some services of insurance companies that people think should be improved. Look at the chart carefully and write your response in about 200 words, in which you should interpret the chart and give your comments.
您认为目前保险服务最需要改进的方面是什么?
【正确答案】[范文]
As can be seen from the chart above, it's obvious that the efficiency of insurance service is in the greatest need for improvement right now. Then reasonable fees, better service attitude, more business varieties and other aspects follow behind.
In modem society, due to the fast-paced lifestyle and fierce competition, efficiency plays an important role in the success of not only individuals but also companies. On the one hand, the improvement of efficiency can increase the economic benefits and enhance the management abilities of an insurance company. On the other hand, the improvement of efficiency can better meet customers' needs. Customers are the targets and the beneficiaries of the insurance service, and they of course would like to choose a company whose service is quick and considerate. Hence, efficiency is of importance to the survival of an insurance company.
From my point of view, reasonable fees and better service attitude are-also strongly needed. We should urge insurance companies to be aware of these issues and provide customers with a better service.
Improvements to Be Made in Insurance Service
As can be seen from the chart above, it's obvious that the efficiency of insurance service is in the greatest need for improvement right now. Then reasonable fees, better service attitude, more business varieties and other aspects follow behind.
In modem society, due to the fast-paced lifestyle and fierce competition, efficiency plays an important role in the success of not only individuals but also companies. On the one hand, the improvement of efficiency can increase the economic benefits and enhance the management abilities of an insurance company. On the other hand, the improvement of efficiency can better meet customers' needs. Customers are the targets and the beneficiaries of the insurance service, and they of course would like to choose a company whose service is quick and considerate. Hence, efficiency is of importance to the survival of an insurance company.
From my point of view, reasonable fees and better service attitude are-also strongly needed. We should urge insurance companies to be aware of these issues and provide customers with a better service.
【答案解析】 本题为图表作文。曲线图展示了人们认为保险服务需要改进的方面及其所占的比例，其中最需要改进的是保险服务的效率。在具体行文方面，考生可先概述图表反映的内容；然后从保险公司和顾客方面阐述为什么提高服务效率很重要；最后总结全文，提出自己观点。