·Read the article below about decision making psychology.
·Choose the
best sentence from the opposite page to fill each of the gaps.
·For each gap
8-12, mark one letter (A-G).
·Do not use any letter more than once.
·There is one extra letter which you do not need to use.
Decision Making Psychology Made
Simple
Decisions decisions! Understanding
decision making psychology can enable you to reach a conclusion quicker. Whether
it's choosing a holiday destination, or project to fund. you'll find this
outline of decision making psychology a useful addition to your management
toolkit.
Making up your own mind should (in theory at least) be
the easiest after all, there's only one person involved!
So we'll skip onto the more challenging area of group decision making.
Somehow. out of the personality clashes,power struggles and hidden agendas, a
perfect solution is expected to emerge......
In group decision
making, there are a number of methods that can be applied,{{U}} (8)
{{/U}}The methods that are closer to the directive range, mean that the
decision is made by a limited, small number of decision makers in the group. The
methods that are lower on the spectrum.towards the participatory range, mean
that the decision is made by all the parties involved.
Individual Dominance is where one person in the group has
the authority or power to make the final decision.
Minority
Minority usually takes the form of decisions delegated from
larger groups and made by sub-committees.
Majority Rules
usually involve the group voting on the alternatives and the alternative
receiving the most votes, wins.
Consensus is achieved through
group discussion of the alternatives, where every group member can agree on an
option and commit to the outcome.
Directive decision making is
great when time is tight and decisions need made fast, The risk is that
decisions made by one person are owned by one person. People affected by the
decision can soon make their feelings known by their actions. {{U}}(9)
{{/U}}If there is a low or negative bank account between people involved,
there may be trouble ahead!
{{U}} (10) {{/U}}In simple
terms, people want to be involved.Regardless of power or status, knowing you
have control and influence over your working life increases satisfaction and
productivity.
It is well known in the caring professions that
offering choice helps speed recovery. The bed-bound patient who is asked whether
they want their curtains open or closed, or has a plant to care for. fares
better than those whose life is entirely managed by other people,Involving more
people in decision making is risky. It takes more time. It requires
skilled facilitation. It doesn't guarantee success.{{U}} (11) {{/U}}
Decision making psychology is simple-involvement gets results.
Although power struggles, personality clashes and hidden agendas are scary
territory, over time,power dissipates, people get on and agendas become more
transparent.{{U}} (12) {{/U}}The decision to work this way is yours!
A.To increase your chance of a decision being accepted, a more
participatory approach is recommended.
B.But what it does do,
is increase the likelihood of decisions being owned and acted upon by enough
people for a positive change to be effected.
C.These methods
map out along a spectrum,from 'directive' to 'participatory' decision making.
D.Invest some time in learning group decision making techniques
and getting facilitation experience and you will get results.
E.If there is a high emotional bank account between people involved, the
decision may be accepted although not liked.
F.Corporate
executives have come to learn that to be effective, doing good must be grounded
in a firm's long-term strategy.
G.So we'll skip onto the more
challenging area of group decision making.