We recognize that the key to quality assurance is continuous alertness. That is why our systems are controlled centrally, and performance is linked directly to adherence to our systems. Quality is everybody's responsibility, and we encourage personal commitment to this. The quality standards of the Star (China) International Hotel and Entertainment Corporation are set and reviewed constantly by the Executive Management Team, as to ensure that each and every outlet is achieving the corporate objectives with a total on-site catering (餐饮) team commitment. All of our catering operations require careful quality control procedures and guidelines to ensure that health and safety practices are followed at each stage of the catering services. And strict rules and regulations have been made to achieve this goal. We will work out the menu according to seasonal availability. Also we consider the suggestions and feedback from the customers when planning menus.
填空题1. Why are the systems controlled centrally? Because ______ is the key to quality assurance.
填空题2. What is performance directly linked to? ______ to the systems.
填空题3. Who sets and reviews constantly the quality standards of the corporation? The ______.
填空题4. What is the goal of the catering operations? To follow the ______ practices at each stage of the catering services.
填空题5. What will be taken into consideration when the menu is made? Seasonal availability and ______ from the customers.