【正确答案】 B

【答案解析】[听力原文] 16-18
Last month I went to Manchester for a work meeting. I booked into a very nice hotel for two nights, and I was very happy with it. My room was beautiful, and the restaurant served very good food--in fact my dinner there that first night was delicious. But when I came back from my meeting on the second day, I found my room empty. All my things had disappeared. I checked that I was in the right room, and then I rushed down to reception. I was really worried because I thought I'd been robbed. When I got to reception, I said, "My room's empty! All my things have been stolen!" But the receptionist said, very politely, "Oh, very sorry, sir. That was a little mistake of ours. We thought you were leaving the hotel this morning, so we packed your things and took the suitcase downstairs, so that the cleaner could clean the room for the next guest. Then we realized we had made a mistake. Here's your case. "And she handed me my case with all my things just thrown inside, all in a mess. I was angry, and I immediately asked to see the manager.

[精解] 题干问；“第一天这位男士感觉这个旅店怎么样?”从 My room was beautiful，and the restaurant served very good food— in fact my dinner there that first night was delicious. 可知，第一天这位男士对这家旅店是很满意的。所以答案选B。

【正确答案】 C

【答案解析】[精解] 题干问：“第二天这位男士发生了什么事?”听完这段录音我们知道，这位男士在开会回来之后发现自己的东西不见了，他原来认为是被偷了，当他问招待员的时候才知道是旅店弄错了，他们以为这位男士已经走了，并落下了他的东西。根据题意答案选C。

【正确答案】 C

【答案解析】[精解] 题干问：“这位男士为什么要见经理?”由于旅店误收了这位男士的东西，使得这位男士十分担心，而且旅店把这位男士所有的东西随便扔在箱子里面，堆成一堆。所以他要找经理理论，答案选C。