【正确答案】Catering—provides meals
Customer Service—deals with after-sales service and complaints
Dispatch and Distribution—sends goods out to customers
Finance—deals with money coming in and going out of the company
Health and Safety—cheeks for dangers at work, monitors health
Maintenance—checks equipment regularly, carries out repairs
Marketing—makes sure that products are widely known, finds out customers' needs
Personnel—deals with training, recruitment, staff problems
PR=Public Relations—talks to journalists, presents the company to the public
Production—produces goods
R&D=Research and Development—develops new products and new ideas
Reception—deals with visitors, takes messages
Quality Control—monitors company products, tries to improve their quality
Sales—sells goods , contacts customers, deals with inquiries about products
Security—protects staff and property against crime
Switchboard—deals with telephone calls in and out of the company