Questioning Techniques—Asking Questions EffectivelyI . Successful communications: asking the right questions—improving many communication skills: e.g.1)collecting better【T1】
1【T1】
22)strengthening【T2】
3【T2】
43)dealing with people effectively4)helping others to learnII. Techniques of putting forward questions and their effectsA. Open questions—【T3】
5long answers【T3】
6—helping develop open conversation—including more【T4】
7【T4】
8—knowing the other's viewsB. Closed questions—answers being short, factual—being good for testing understandings, drawing a conclusion, and for【T5】
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10—being avoided for【T6】
11【T6】
12C. Funnel questions—focusing on one point for more details—helping witnesses【T7】
13the scene【T7】
14—arousing the interest and increasing the【T8】
15of the listener【T8】
16D.【T9】
17questions【T9】
18—asking an example to help with understanding—asking extra information to【T10】
19what is being said —making sure to get the whole story and【T11】
20information from othersE. Leading questions—leading the hearer to your way of thinkinge. g. adding a personal appeal: giving a choice between two【T12】
21—getting your【T13】
22without imposing the hearerF.【T14】
23questions—statements being in question form actually—making the listener slip into【T15】
24with you