单选题
单选题
What is lacking in North America's retail industry?
A、
Speedy delivery of products.
B、
Independent shopping channels.
C、
Variety in retail offering.
D、
New and young customers.
【正确答案】
C
【答案解析】
单选题
What do young customers expect the shopping channels to be like?
A、
Multiplied
B、
Integrated
C、
Efficient
D、
Convenient
【正确答案】
B
【答案解析】
单选题
How should the retailers face the challenge?
A、
Have a clear self-positioning strategy.
B、
Focus more on pricing strategies.
C、
Look for more marketing options.
D、
Specialize in customer service.
【正确答案】
A
【答案解析】
单选题
What is the major feature of the new retail programs?
A、
Customer-centered.
B、
Reward-motivating.
C、
Customer data-collecting.
D、
Loyalty-building.
【正确答案】
A
【答案解析】
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