单选题

A、 The hotel confused him with another guest.
B、 Rooms are overbooked for that evening.
C、 There are no more rooms available for five people.
D、 All the rooms available are under renovation.

【正确答案】 A

【答案解析】[听力原文] M: Hi. I have a reservation for tonight. My name is Charles Nelson. W: Okay. Mr. Nelson. That's a room for five under your name. M: No. No. Hold on. There must be some mistake. W: Okay. Let's check this again. Okay, Mr. Charles C. Nelson for tonight... M: Ah. There's the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name. W: Okay. Let me check this again. Oh. Okay. Here we are. Charles Nelson. A room for one for the 19th... M: Wait, wait! It was for tonight. Not tomorrow night. W: Hum. Hum. I don't think we have any rooms for tonight. There's a convention going on in town, and uh, let's see. Yeah, no rooms. Well. We do have some rooms under renovation with just a roll-away bed. None of the normal stuff like a TV or working shower or toilet. M: Ah madam. Come on. There must be something else. W: Well. Let me check my computer here. Ah! There has been a cancellation for this evening. A honeymoon suite is now available. M: Great. I'll take it. W: But I'll have to charge you two hundred fifty dollars for the night. M: Ah. Madam. I should get a discount for the inconvenience. W: Well. The best I can give you is a ten percent discount plus a ticket for a free continental breakfast. What was the first problem with the man's reservation? 男士在入住酒店时，遇到了一系列难题：首先，他自报家门时，服务员把他和另一个同名同姓的人搞混淆了；其次，他原订的这一天的房间没有了，第2天才有房间；第三，其他房间也都已订满，只有正在装修中的临时房。本题问他遇到的第1个问题，故选A。本对话前面开头部分一直在说人名。听到有关name，mistake，problem，have two guests under the name即可确定答案。

单选题

A、 There was a marathon going on.
B、 Almost all the hotels were being renovated.
C、 There was a conference going on.
D、 The hotel was overbooked two months ago.

【正确答案】 C

【答案解析】[听力原文] Why was it hard to get a room that day? 女士在解释房子紧张的原因时说，“我想我们今晚是没房子了。城里正在开一个会……”conference即convention之义，故C正确。A、C句型一致，区别在conference和marathon(马拉松长跑)上；B“几乎所有酒店都在翻修”显然不合常理：D中的时间在对话中未提及。

单选题

A、 The man wants to live in them.
B、 They are like the normal rooms.
C、 There is a roll-away bed.
D、 Customers can watch TV there.

【正确答案】 C

【答案解析】[听力原文] What do we know about the rooms under renovation in the hotel? 女士在说到客房全部订满时，提到酒店倒是有一些在装修的客房，里面只有一张折叠床，没有像电视或可使用的洗手间这样的正常配套，可见选C，同时可排除B和D。预读选项时，根据A和B可知them和They 指的是rooms，听音时要留意某种客房的相关信息。

单选题

A、 A honeymoon suite for $250 for the night and free breakfast of Chinese style.
B、 A honeymoon suite for $225 for the night and free breakfast of western style.
C、 A honeymoon suite for $200 for the night and free breakfast of Chinese style.
D、 A honeymoon suite for $200 for the night and free breakfast of western style.

【正确答案】 B

【答案解析】[听力原文] What did the man get finally? 女士查到有人取消订房，那是一个蜜月套房，每晚需250美元。男士表示要住这个套房，但要求打折。女士说：“我最多给你打9折，另外再免费送一张欧洲大陆式早餐用餐券”。可见男士最后得到的是以225美元住一晚蜜月套房，并获得免费西式早餐。故B正确。