单选题  
单选题    
 
【正确答案】 B
【答案解析】[听力原文] M: Welcome aboard! Now that you have become one of the staff in our company, let me show you around and get you informed of your working environment and your responsibilities. W: Thank you, Mr. Will. M: When people come in, you should greet them and ask them whom they are looking for and bring them to the wanted person if he or she is ready. W: But what if the person they want to see is not available? M: In that case, you should make it clear if the wanted one is absent temporarily or for a rather long time, and you can advise the visitor to wait or to have the meeting next time. Don't forget to show them where to sit and then offer them coffee or tea, OK? W: Fine, I got it. M: Here is the fax machine. When the fax comes in, you have to take it to the right department or office. We still use faxes a lot for that's a very important means to get documents and forms from our clients. W: Sure, no problem. M: Besides, you have to answer the phone. Telephone manners are an important skill you've got to learn. W: I'll get to know them as quickly as possible. But may I ask a question? What are my working hours? M: Your working hours are nine to five. You have an hour for lunch. W: Great! What is the probable relationship between the speakers? 推理判断题。男士首先对女士加入公司表示欢迎,然后带领女士参观了公司,并交代女士一些迎接公司顾客的礼仪,可以推断出女士是刚进入公司的新职员,而男士极可能是管理新职员的人力资源负责人。故选B。
单选题    
 
【正确答案】 B
【答案解析】[听力原文] What does the man advise the woman to do if the visited staff member is unavailable for a long time? 推理判断题。男士说到如果来访者想见的人暂时或长时不在公司,女士可以提议来访者稍等片刻或改天来访,即建议来访者改变时间安排表。故选B。
单选题    
 
【正确答案】 B
【答案解析】[听力原文] Why faxes are still in use in this company? 事实细节题。男士提到现在还经常使用传真是因为传真是从客户处获取文件和表格的重要方式,即公司与客户的交流方式。故选B。
单选题    
 
【正确答案】 B
【答案解析】[听力原文] How long does the woman work every working day? 推理判断题。男士说女士的工作时间是上午九点至下午五点,中午有一个小时的午餐时间,由此推断是7个小时。故选B。