【正确答案】 B

【答案解析】[解析] 23-30
Investors threw lots of cash at these start-up internet businesses, despite having no clear idea of how to make money. This lack of a clear business plan is often cited as the reason why so many small businesses fail.
M₁: Decisions that will mean thousands of dollars rest on how much research and effort goes into a business plan. Banks, government agencies and community organizations that lack loans or provide grants and tax breaks will demand specific answers.
M₂: I think one of the values of the business plan is that it's your chance to put your ideas on paper for the first time and see if they really hold water after you've looked at them and tested your assumptions a little bit.
M₁: Steve Millard is the executive director of the Council of Smaller Enterprises.
M₂: What most business plans... all business plans have to do is clearly articulate your idea, the uniqueness of your idea and why your idea is better than other people who have had the same idea before, and why you are better able to execute it.
M₁: The good news is there are many agencies willing to help write that plan, free of charge. In fact, there are even contests that award up to $50,000 to the best-written plans. The local office of the small business administration and cose, to name a couple, can point you to experts and volunteers that will help you write a business plan.
M₃: I'm the owner of New Era Builders. I did it solely after reading a lot of books and actually talking to people and involving myself with a lot of organizations that assisted in either business plan writing or classes that were offered. Like Turner Construction and the city of Cleveland offer a class in construction management. I went to that, and went to as many classes as I could afford to go to.
M₁: Lopez says even though he's been in business for over a decade his plan never gets a chance to gather dust. He says a smart business owner uses their plan as a point of reference. Lopez also believes in having his plan handy in case a financial opportunity comes up.
M₃: We wrote more than one business plan and we continually massage the business plan to accommodate what we are doing. We alter our vision and when there are opportunities we try to fill those needs. So the business plan does get re-written and reviewed on a regular basis.
M₁: COSE's Steve Millard says your plan should also include details on cash flow and from your bank account. Another good idea is to detail your experiences in whatever type of business you plan to start.
M₂: Why are you qualified to run this business? What kinds of experience do you have? Do the people who are going to be working with you have new unique qualification to make you successful? Finally, financials—every good business plan has financials that shows again how you make money, how you spend money and also show what the long term projections are. That's often the place most people look first when they open a business plan.
M₁: But not everyone plays by the rules. Tamiko is the owner of the Tekogi Salon in Beachwood. She's only been in business for about 8 weeks. Tamiko didn't wait until she had a completed business plan to open her doors. Instead she used a rough outline. She says by using credit cards and her own savings she avoided the need to write everything down.
F₁: I just decided to do it right now, so basically that's what I did, with some money I had saved up, as well as having I'd say "B" credit and took that and just ran with it. Hope that business would pick up.
M₁: Tamiko believes she can get away with only having a partial plan because this is her second salon. Since the business is self-financed, no one has asked to see a business plan for financing purposes. But even Tamiko advises others not to follow in her footsteps.
F₁: I would tell anyone though, if this is something you're thinking about and this is any type of small business in whatever you're trying to do, to try to have a business plan. Because if you run into a situation where you are running out of money, it's easier to go to a bank and show them this is what we have planned and this is what we want to do, versus like "oh, I'm just a hairdresser or a skin care specialist and I think I'm really good and I have a clientele so can I borrow 50 pence," and they're going to look at you like you're crazy.
M₁: According to the Small Business Administration most new businesses fail, but of the ones that succeed in the Cleveland area, 78% have a business plan. It's a lot of work, but a strong plan could just be the edge most start-ups need for success.