问答题 Directions:
Several days ago, you and your family went to a hotel to have a dinner. There you were not satisfied with its service and the quality of the dinnel. Back home, you and you daddy had loose bowels. Write a letter to the manager to make a complaint and hope to solve the problem as soon as possible.
Write your letter in no less than 100 words. Write it neatly on ANSWER SHEET 2.
Do not sign your own name at the end of the letter; use " Li Ming " instead. Do not write the address.

【正确答案】[范文]
Dear Manager,
I am a resident living near your restaurant. Now I am writing to complain about the poor service you offered me several days ago and hope you would investigate the matter.
Last weekend, my family and I went to celebrate my mother's birthday at your restaurant. But I am completely disappointed at what I experienced there. Firstly, your waiters and waitresses were impolite to the guests. Moreover, the sanitary situation was far from satisfactory, the floor covered with dirty water, and flies buzzing over our heads. Worst of all, the food served was badly made and of low quality We found sand in the rice and even some roaches in the soup. Soon after we got home, my father and I suffered from stomachache and had loose bowels.
I believe you will take this matter into serious consideration and give us a satisfactory reply as soon as possible. If it is not properly settled, I would complain to the Consumers' Association.
Yours sincerely,
LiMing
【答案解析】[解析] [模板(训练目标：投诉信)]
Dear Manager,
①__________. NOW I am writing to complain about ②__________.
③__________. But I am completely disappointed at what I experienced there. Firstly, ④__________. Moreover, ⑤__________.Worst of all, ⑥__________.
I believe ⑦_______. If it is not properly settled, I would complain to the Consumers' Association.
Yours sincerely,
LiMing
①简单自我介绍
②说明写信的目的
③讲明事情缘由
④投诉情况一
⑤投诉情况二
⑥投诉情况三
⑦要求得到满意答复