Section One
(Questions 13-17)
You will hear another five short messages.
For each message, decide what the speaker is doing.
Write one letter A--H next to the number of the message.
You will hear the five messages twice.
A. arranging a meeting
B. making an appointment
C. offering an invitation
D. canceling an order
E. making an apology
F. making an enquiry
G. confirming an arrangement
H. making a complaint